How to use Rilono AI Copilot: your AI side panel for visa applications
Government visa forms don't come with a helpful colleague sitting next to you. Rilono Copilot is the next best thing — a Chrome side panel that reads the application page you're on and tells you exactly what to enter, personalized to your Rilono profile, documents and journey stage.
What is Rilono Copilot?
Rilono Copilot is a Chrome extension that opens as a side panel next to whatever page you're working on — a DS-160 section, your CAS details, an IRCC study-permit form, or an ImmiAccount application. Click Inspect Page and Copilot reads the visible text, form fields and buttons on the page, then answers your questions with guidance that draws on your Rilono account: your destination and visa type, your profile, your uploaded and validated documents, and where you are in your journey.
Because it's connected to your account, the guidance adapts to your destination automatically. A student headed to Canada sees Study Permit, PAL and GIC context; a UK-bound student gets CAS and 28-day financial-rule guidance; Australia applicants get CoE, OSHC and Genuine Student support; US applicants get DS-160, I-20 and SEVIS help.
100% read-only. Copilot never types, submits or modifies anything on any page. It reads on-screen context when you ask it to, and you stay in full control of your application.
Before you start
- A Chromium browser — Chrome, Edge, Brave or any Chromium-based browser.
- A Rilono account with your destination country chosen — create one free if you haven't. If you skipped onboarding, pick your destination on rilono.com first so Copilot can personalize.
- The Visa Success Pass — the extension is free to install, and Copilot's chat workflows unlock with the Visa Success Pass.
- A logged-in rilono.com tab — Copilot securely reuses your existing website session instead of asking you to log in again, so keep one rilono.com tab open while you work.
Setting up in four steps
Install the extension
Add Rilono Copilot from the Chrome Web Store, then pin it to your toolbar so it's one click away. Clicking the icon opens the side panel.
Connect your Rilono account
Open the side panel. If you're not connected yet, click Open Rilono Login, sign in on rilono.com, then return to the panel and click "I am logged in." The header will show your name and destination — for example, 🇨🇦 Connected as Rohan · Canada.
There's no separate extension password: Copilot rides on your website session, which is why a rilono.com tab needs to stay open.
Open your application and click Inspect Page
Navigate to the form you're filling — a government portal, your university's document pages, or a financial form. Click Inspect Page in the panel. The first time you use it on a new site, Chrome asks for one-time permission to read that site; allow it and Copilot captures the page's visible text, fields and buttons as context for your chat.
The capture is attached to your session as a "Page Inspection" card — nothing is typed into the page, and password fields are always masked.
Ask what to fill
Now just ask. Copilot references the exact field labels it saw and tells you what to enter, cross-checked against your profile and documents. If something is ambiguous or missing from your profile, it asks you a clarifying question instead of guessing.
What this looks like for your country
| Destination | Where Copilot helps |
|---|---|
| 🇺🇸 United States | DS-160 sections and consistency checks, I-20 request forms, SEVIS fee steps, financial-proof fields, interview readiness. |
| 🇬🇧 United Kingdom | The Student visa application on GOV.UK, entering your CAS reference correctly, 28-day financial evidence, IHS payment, ATAS. |
| 🇨🇦 Canada | Study permit (IMM 1294) fields, DLI number from your LOA, PAL/TAL, GIC and proof of funds, biometrics steps. |
| 🇦🇺 Australia | ImmiAccount Subclass 500 application, CoE details, OSHC policy info, Genuine Student answers, financial capacity evidence. |
The quick-action buttons under the chat also adapt to your destination — a Canada account sees GIC and study-permit shortcuts where a US account sees DS-160 help.
Attachments and sessions
- Attach supporting files to a chat — up to 8 files per session, 8 MB each, 20 MB total. Images, PDFs, Word and Excel files all work. Attachments are session-only: they're sent with your message and never stored by the extension.
- Start a New Session per form. Switching from your visa form to a different application (or a different family member's profile)? Click New Session so context from one form doesn't bleed into another.
- Check the Usage Guide tab inside the panel for a compact version of this workflow whenever you need a reminder.
Prompts that work well
"I am filling [form name/section]. Ask me all missing details one by one."
"Inspect this page and tell me exactly what to fill in each visible field."
"Check my answers against my profile and documents — flag anything inconsistent before I submit."
"If multiple options are valid for this field, explain the tradeoffs and ask which applies to me."
The pattern behind all of these: tell Copilot which form and section you're on, give it the page with Inspect Page, and ask it to verify against your account data before you commit anything.
Privacy and safety, plainly
- Read-only, always. Copilot cannot type, click, submit or modify anything on any page. Inspecting a page requires your explicit click, and non-Rilono sites need your one-time permission.
- No separate credentials. The extension never sees or stores your password — it reuses your existing rilono.com session.
- Session-only attachments. Files you attach in the panel travel with that message and aren't retained by the extension; only lightweight conversation history is kept locally so your chat survives a browser restart.
- Encrypted vault documents stay encrypted. If you use Rilono's end-to-end encrypted vault, those document contents are readable only on your device — Copilot sees their names and validation status, not their contents.
Troubleshooting
Copilot says it can't find my Rilono session+
Make sure a rilono.com tab is open and logged in, refresh that tab, then click "I am logged in" in the panel. If your session expired, log in on rilono.com again first.
Inspect Page says access was blocked+
Chrome asks for per-site permission the first time you inspect a new website. Click Inspect Page again and choose Allow when prompted. Inspect works on regular http(s) pages — not on browser settings pages or PDFs opened directly in a tab.
My chat says Copilot needs the Visa Success Pass+
Copilot workflows are part of the Visa Success Pass. Once the pass is active on your account, Copilot unlocks automatically — no extra setup in the extension.
The answers reference the wrong country+
Copilot follows the destination on your Rilono account. If you recently changed destinations on rilono.com, click the refresh icon in the panel header so it picks up your new journey.
Fill your next form with a copilot beside you
Install the extension, connect your account, and let Rilono AI double-check every field before you submit.
Add Rilono Copilot to Chrome Create your Rilono accountFree to install on Chrome, Edge, Brave & all Chromium browsers · Copilot workflows unlock with the Visa Success Pass